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| Reward Point Program FAQ |
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Please choose from one of the topics below:
- What is the Reward Point Program?
Our Rewards Points scheme has been launched to thank you all for your support and to offer future incentives. Shopping at GolfOnline.co.uk is more rewarding then ever before.
Our Reward Points Program is as simple as it sounds. While shopping at GolfOnline.co.uk you will earn Reward Points for the money you spend. There is no minimum order requirement to start earning Points so you can start with your first order.
Once earned, you'll be able to use those points instantly to pay for future purchases at GolfOnline.co.uk.
The Reward Point Program began on Monday 11 February, 2008 . All purchases made after that date will earn points.
- How does the Program work?
The total number of Points awarded for a particular product is displayed on the product information page. The total Points earned per order is calculated at time of ordering online. These points are added to your unique Reward Points account as pending points.
All pending points are listed in your Reward Points account and will stay there until approved/confirmed by GolfOnline.co.uk.
Once any pending points have been approved, they will be released and your account will be credited with the value of those points. They will be ready for you to spend on whatever you want.
You must login to your account in order to view the status of your points.
During the checkout process you'll be able to redeem your points balance against the total value of the products purchased.
- Points and Values
Currently, for every £1.00 spent at GolfOnline.co.uk you'll earn 1 point
For example:
Product Cost: £100.00
Value of Points Earned: £1.00
From time to time we will run BONUS POINTS promotions, which means that you will earn even more points when you purchase selected products.
For e.g. Product A costs £100.00 but if it has BONUS POINTS of 500 Points displayed, you will earn 500 points (or worth £5.00) for spending only £100.00. So look out for BONUS POINTS to save even more.
- Redeeming Reward Points
If you have a balance in your Reward Points Account, you can use these points to redeem against product purchases made at GolfOnline.co.uk.
During the checkout process, on the page that you select a payment method, there will be a 'Reward Points Redemptions' section below which will show your total points. You must tick the checkbox if you wish to use all available points or save your points for a future order. Please note, you will still have to select another payment method if there is not enough in your Reward Points Account to cover the cost of your purchase. Continue the checkout procedure and at the confirmation page you'll notice that the value of the points redeemed will have been credited towards your order. Once you confirm your order, your Reward Points account will be updated and the points used deducted from your balance.
Note that any purchase made by redeeming points will only be rewarded with additional points for the amount spent other then points. Please also note that points cannot be redeemed against standard shipping costs.
- Minimum Points Required
Currently, no minimum balance is required to redeem your points. Please note, you'll still have to select another payment method if there isn't enough in your Reward Points account to cover the cost of your purchase.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated: Monday 11 February, 2008
- Minimum Purchase Amount Required
Currently, no Minimum Purchase Amount required to redeem your points.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated: Monday 11 February, 2008
- Maximum Points Redemptions allowed per order
The maximum number of points that you can redeem in a single order is the total order value less any shipping costs. Shipping costs cannot be redeemed against points.
- Will I earn points for shipping fees?
No. When calculating the amount of points earned, the shipping fees are excluded.
Last updated Monday 11 February, 2008
- Will I earn points for tax fees?
Yes. When calculating the amount of points earned, the taxes are included.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated Monday 11 February, 2008
- Will I earn points for discounted products?
Yes. When calculating the amount of points earned, all items which have been discounted are included.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated Monday 11 February, 2008
- Will I earn points when purchases paid with points?
Yes. Please note, any purchase made by redeeming points will only be rewarded with additional points for the amount spent other then points.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated Monday 11 February, 2008
- Earning Referral Points
"Word-of-mouth" advertising is the most powerful form of advertising there is.
Referral Points is based on the idea that we should both benefit from your referrals.
When referred friend place an order, during the checkout procces on the same page that you select a payment method there will be a box to enter a Referral code .
Your Referral code is your registered email address with us.
When we receive your referred friends completed and approved order, we will reward your Points account with 250 points .
The more first time orders we receive from your referrals, the more reward points you will receive.
Last updated Thursday 14 February, 2008
- Earning Points While writing a Products Review
"Writing Review is ego boost knowing others read your opinions, and maybe even take your advice."
Sharing Your Product Reviews will assist us to continually improve our offers and service to you as well as helps others to choose the right products.
We would like to thank you for helpful review that you gave us, therefore for every quality review, we will reward your Points account with £0.25 worth of points .
Your Review must meet all of the following conditions:
- Your Reviews must be original.
- Reviews must be focused and concise on the product under review.
- Reviews should not duplicate content already published.
- Be truthful and objective.
- Reviews should not include posts that have spam, commercial or advertising content or links.
- Reviews should not abuse, harass, or threaten another's personal safety .
GolfOnline.co.uk reserves the right to refuse or remove any review that does not comply with above conditions.
GolfOnline.co.uk staff reserves the right to correct misspelled words, grammatical errors.
GolfOnline.co.uk is not responsible or liable in any way for ratings and reviews posted by its customers.
To prevent abuse of this Reward scheme, GolfOnline.co.uk has set a limit to the number of redemptions in a season.
Last updated Tuesday 04 March, 2008
- Products Restrictions
Currently, no restrictions apply to what items may be purchased using your points balance.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated
- Products on sale Restrictions
Currently, no restrictions apply to the kind of items which may be purchased using your points balance.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated Monday 11 February, 2008
- Conditions of Use
- Reward Points are only available to registered GolfOnline.co.uk member's.
- Reward Points Reward can only be collected and used with online purchases. and are only validated at GolfOnline.co.uk.
- Points are non-refundable and can't be transferred between member's.
- Reward Points are non-transferable or exchangeable for cash under any circumstances.
- Reward Points will not be refunded for any cancelled order.
- When buying with Points,you will still have to select another payment method if there is not enough in your Reward Points Account to cover the cost of your purchase.
- When calculating the amount of points earned. shipping fees and taxes are excluded(unless other.see refered FAQ for more details).
- Referral Points cannot be earned on any Voucher purchases.
- Reward Points cannot be redeemed against any Voucher purchases.
Please note, we reserve the right to make changes to this policy at any time without prior notice or liability.
- When Problems Occur
For any queries regarding our Reward Point Program, please contact us . Make sure you provide as much information as possible in the e-mail. |
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