Our delivery services

At GolfOnline we like to make sure that your Christmas Gifts are delivered on time, therefore we have a number of final/last shipping dates to ensure you receive your products in time for Christmas*.

Please review our last order dates for delivery before Christmas. All orders must be placed before 3.45pm on the day stated below.


Mainland UK

Services Delivery Time Last Order Dates
Super Saver Delivery (orders over or under £100)
4-7 working days
17th Dec 2020 
Next Working Day Delivery Next working day (excludes weekends and public holidays) 22nd Dec 2020 
Saturday Delivery Saturday Delivery (excludes public holidays) 18th Dec 2020 
Northern Ireland, Highlands & Isles, C Island & BFPO
3-8 Business days
17th Dec 2020 

European Countries

Countries Last Order Dates
Belgium, Germany, Luxembourg, Netherlands, Austria, Denmark, Ireland, France
17th Dec 2020 
Andorra, Croatia, Czech Republic, Hungary, Italy, Liechtenstein, Poland, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican, Finland, Gibraltar, Lithuania, Norway, Romania, Latvia 17th Dec 2020
Bulgaria, Estonia, Greece, Malta, Madeira, Sardinia, Sicily, Balearic Islands, Azores, Corsica and rest of the World 13th Dec 2020 

If your delivery destination is not listed, please contact us at sales@golfonline.co.uk.

* As we use 3rd party couriers to ship orders, we cannot guarantee any of the above delivery time. The arrival times may be affected by weather, shipping delays or other factors outside GolfOnline.co.uk’s control.
Delivery Update

At present we are seeing a huge surge in orders as golf courses around the country have opened. In order for us to continue offering our services safely and securely, we have had to adjust some of our shipping rates and delivery times temporarily.  Please note that we can only dispatch on Working/Business days (and not on weekends and Bank Holidays). 

In all cases we will endeavour to deliver your order within the date specified during checkout. We apologise for any inconvenience caused during these unprecedented times.

 

United Kingdom Shipping Rates

Mainland UK *

* Please note our system will automatically match your address to the available shipping rates and options available to you. The rates stated below are to be used as a guide only. Final shipping costs will be presented to you during checkout and ahead of confirming your order.


Delivery Time Cost
Orders below £100 (Super Saver Delivery)
4-7 Working days
£2.95
Orders over £100 (excluding restricted accounts *)
4-7 Working days
FREE
Premium Two Working Day (Cut off time 3:30pm) Within 2 working day (excludes weekends and public holidays) £7.95
Premium Next Working Day (Cut off time 3:30pm) Next working day (excludes weekends and public holidays) £9.95
Premium Saturday Delivery (Cut off time Friday 3:30pm) Saturday Delivery (excludes public holidays) £14.95
Premium Sunday Delivery (Cut off time Friday 3:30pm)
Sunday Delivery  £14.95
Click & Collect (Order online and collect from our address) After you place your order, you will be notified by email as soon as it ready for collection FREE

* FREE SHIPPING is automatically restricted on certain accounts where it is not possible for us to offer this service.

Scottish Highlands and Isles / Special Postcode Zones (automatically calculated during checkout)

* Please note our system will automatically match your address to the available shipping rates and options. All rates are dependent on the respective courier and the rates/options they provide in that geographic area.


Delivery Time Cost
Standard Shipping  3-8 Business days £6
FREE OVER £150

Northern Ireland

(The Isles and Republic of Ireland excluded, see tables below) * Please note our system will automatically match your address to the available shipping rates and options. All rates are dependent on the respective courier and the rates/options they provide in that geographic area.

Delivery Time Cost
All Orders  3-8 working days £6
FREE OVER £150

Channel Islands (including Jersey, Guernsey and the British Isles).

* Please note our system will automatically match your address to the available shipping rates and options. All rates are dependent on the respective courier and the rates/options they provide in that geographic area.

Delivery Time Cost
All Orders 3-8 working days £9.95

BFPO (British Forces Addresses)


Delivery Time Cost
All Orders 3-9 working days £9.95

If your BFPO address is outside the EU then we can ship your goods free of VAT. To remove the VAT charge from your order, simply enter the following comments in box during checkout: "PLEASE REMOVE VAT AS SHIPPING OUTSIDE EU". If it is not obvious from the delivery address that the destination is outside the EU then we will require a copy of a VAT Exemption form (form will be emailed upon request) signed by your Commanding Officer.

International Shipping Rates

Our Worldwide delivery service includes:

  • Most European Countries
  • USA
  • Australia
  • Rest of the World
The average delivery time for Europe is 5-8 business days and 10-15 business days for the rest of the world. If you are unable to find a delivery rate to your Country or Zone, please contact us for a quote.

Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees. You will get a default shipping quote of £50.00 for each order placed on our website. Once we receive the order & review the weight & volume of the order, if the carriage charge is £50.00 or less then we will amend the carriage on order accordingly & process the order. If the carriage charge is over £50.00 then you will be notified of the actual price of the shipping and you will then have the option to accept or decline. If you accept payment will be debited and your order will be processed and if you decline no payment will be debited and your order will be cancelled.

Lithium Battery Products (including Electric Trolleys): For most countries outside the UK - there will be an additional shipping cost for products with LITHIUM BATTERIES. We will confirm the cost to you before processing or confirming your order - so you will have a choice whether to accept or reject this cost and cancel the order.

The delivery-recipient will be responsible for all local taxes and duties for clearing. For more information please check with your local authority for goods clearing. The delivery charges stated below have been discounted to offer you the best value when shopping with us, although there is a maximum allowance of 30 kilos per order. When the total weight of your order goes over a reasonable cost, we will contact you to either pay the difference in shipping cost or you may reduce the size of your order. 

Click & Collect (or arrange own courier)

We offer a FREE Click & Collect service for those customers wishing to either arrange their own courier or transport, or if they would like to collect from our premises. Simply select our Click & Collect service during checkout - and you will not be charged any shipping costs. We will automatically notify you by email as soon as the order is ready for collection. We will of course need a valid proof of ID, and/or validating information (if you authorise 3rd party agents) at time the of collection to enable us to release the goods.

PS: We cannot be held responsible for any breakages, damages or loss of any items after the item has been collected. The responsibility is passed over the person collecting as soon as the parcel/items are handed over. We therefore encourage that all items are checked prior taking the items/parcels as any issues can be resolved at this point. This does not affect your statutory rights and warranties on the products supplied.


International Shipping Rates

Free on orders over £150.00£8.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Free on orders over £150.00£9.95inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Free on orders over £300.00£15.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Free on orders over £150.00£15.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Free on orders over £150.00£9.95inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Free on orders over £150.00£9.95inclusive 25% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Free on orders over £150.00£15.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Free on orders over £150.00£10.28inclusive 24% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Free on orders over £150.00£5.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Free on orders over £150.00£5.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Free on orders over £300.00£15.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Free on orders over £150.00£15.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Free on orders over £150.00£15.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Free on orders over £150.00£9.95inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Free on orders over £150.00£9.95inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Free on orders over £150.00£9.95inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Free on orders over £150.00£9.95inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Free on orders over £150.00£15.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Free on orders over £300.00£15.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Free on orders over £150.00£15.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Free on orders over £150.00£9.95inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Free on orders over £150.00£9.95inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Free on orders over £300.00£15.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Free on orders over £150.00£15.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Free on orders over £150.00£15.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Free on orders over £150.00£15.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Free on orders over £300.00£12.50no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Free on orders over £150.00£15.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Free on orders over £150.00£15.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Free on orders over £150.00£9.95inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Free on orders over £150.00£9.95inclusive 25% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Free on orders over £300.00£15.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Please note: All Local TAXES have to be paid by you as we will not be charging VAT on your order. Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).

Please note: All Local TAXES have to be paid by you as we will not be charging VAT on your order.
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
£50.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Free on orders over £150.00£5.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Within 3-7 Business Days
Please place your order before the 3pm cut off time
* Delivered in 3-7 Business Days (Mon-Fri excluding public or bank holidays) between 8am-6pm. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Free on orders over £150.00£15.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
From £100.00


Actual shipping cost will be calculated once we receive your order based on weight and size.
* Please note: All Local TAXES have to be paid by you as we will not be charging VAT on your order. Final shipping costs will be confirmed ahead of payment. This is a default shipping rate to allow checkout.  Our team will then obtain an actual shipping quote from our courier based on the size, weight and volume of your order. You will then be notified of the actual shipping cost if different from the rate quoted during checkout. At this stage you will have the option to accept or decline. Only once you accept this will a payment will be processed on your order. If we do not hear from you within a reasonable time, we shall cancel your order.

Please note: All Local Customs and TAXES will have to be paid by you as we will not be charging VAT on your order.

 

Portugal, Italy and Spain

Please note: There may be additional surcharges for shipping to Islands and other extended areas in Spain, Portugal and Italy. We kindly advise you to check with us if your address falls in within a remote zone prior placing an order. This will prevent any additional charges and delays.

Azores, Balearic Islands, Gibraltar, Liechtenstein, Madeira, Malta, Norway, San Marino, Corsica, Sardinia, Sicily, Switzerland and Vatican City

Orders with volumetric weight of over 20 kilos may subject to a small surcharge. If this is the case then you will be contacted before dispatch to confirm and accept the surcharges.

For a special quote or rate please Contact us

Some larger orders may require two separate shipments, such as an Electric Trolley ordered along with a Golf Bag.  Our system currently does not factor in shipment size (volume) and therefore, prior to shipping the products, we will contact you to inform you of any additional shipping charges, although this is normally rare and only during instances of exceptionally high shipping costs.  You will reserve the right to amend the order to make it fit into smaller shipping batches, or cancel the order.

Shipping Couriers & Tracking Parcel


GolfOnline uses the national postal service (Royal Mail) and a range of third party couriers including Interlink, DHL, DPD and Parcel Force to deliver products to your chosen address.

How it Works:
  • Your order is dispatched from our warehouse
  • The designated courier generates a Unique Tracking Reference number for each parcel they collect from us
  • Our system will email you these tracking references and you can use them to track your parcel
  • The designated courier delivers the parcel to your address
COVID-19 Update (as of March 2020)

At present due to the COVID-19 crisis many services and processes are affected. In nearly all cases all couriers do not require a SIGNATURE anymore - as they will simply either ring the bell and leave. If no one is at the address then the driver takes the responsibility to place the item in a secure manner, take a photo and their GPS location is also tracked. We thank you for your kind patience and understanding in accepting these delivery conditions. 


 Here are the links to the courier websites where you can track your parcel.
DPD Tracking DHL Tracking Royal Mail Tracking Parcel Force Tracking