Our delivery services

Free UK Delivery Europe Delivery International Delivery Free Delivery

At GolfOnline we like to make sure that your Christmas Gifts are delivered on time, therefore we have a number of final/last shipping dates to ensure you receive your products in time for Christmas*.

Please review our last order dates for delivery before Christmas. All orders must be placed before 3.45pm on the day stated below.


Mainland UK

Services Delivery Time Last Order Dates
Super Saver Delivery
 5-10 Business days
18th Dec 2018
Next Working Day Delivery Next working day (excludes weekends and public holidays) 21st Dec 2018
Saturday Delivery Saturday Delivery (excludes public holidays) 21st Dec 2018
Northern Ireland, Highlands & Isles, C Island & BFPO
3-5 Business days
 18th Dec 2018

European Countries

Countries Last Order Dates
Belgium, Germany, Luxembourg, Netherlands, Austria, Denmark, Ireland, France
 18th Dec 2018
Andorra, Croatia, Czech Republic, Hungary, Italy, Liechtenstein, Poland, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican, Finland, Gibraltar, Lithuania, Norway, Romania, Latvia 14th Dec 2018
Bulgaria, Estonia, Greece, Malta, Madeira, Sardinia, Sicily, Balearic Islands, Azores, Corsica and rest of the World 12th Dec 2018

If your delivery destination is not listed, please contact us at sales@golfonline.co.uk.

* As we use 3rd party couriers to ship orders, we cannot guarantee any of the above delivery time. The arrival times may be affected by weather, shipping delays or other factors outside GolfOnline.co.uk’s control.

United Kingdom Shipping Rates

Mainland UK *

* Postcodes exclusions applied automatically for delivery to areas with courier surcharges. (click here to see list of excluded postcodes)

Delivery Time Cost
Orders below £50 (Super Saver Delivery)
3-8 Working days
£2.95
Orders over £50 (Super Saver Delivery)
3-8 Working days
FREE
Premium Next Working Day (Cut off time 3:45pm) Next working day (excludes weekends and public holidays) £6.95
Premium Saturday Delivery (Cut off time Friday 3:45pm) Saturday Delivery (excludes public holidays) £11.95
Premium Sunday Delivery (Cut off time Friday 3:45pm)
Sunday Delivery  £11.95

Scottish Highlands and Isles / Special Postcode Zones (automatically calculated during checkout)


 Delivery Time Cost
Standard Shipping  3-8 Business days £6
FREE OVER £150

Northern Ireland

(The Isles and Republic of Ireland excluded, see tables below)

Delivery Time Cost
All Orders  3-8 working days £6
FREE OVER £150

Channel Islands (including Jersey and Guernsey).

Rates for the Isles please see tables below.

Delivery Time Cost
All Orders 3-8 working days £9.95

BFPO (British Forces Addresses)


 Delivery Time Cost
All Orders 3-9 working days £9.95

If your BFPO address is outside the EU then we can ship your goods free of VAT. To remove the VAT charge from your order, simply enter the following comments in box during checkout: "PLEASE REMOVE VAT AS SHIPPING OUTSIDE EU". If it is not obvious from the delivery address that the destination is outside the EU then we will require a copy of a VAT Exemption form (form will be emailed upon request) signed by your Commanding Officer.

International Shipping Rates

Our Worldwide delivery service includes:

  • Most European Countries
  • USA
  • Australia
  • Rest of the World
The average delivery time for Europe is 5-8 business days and 10-15 business days for the rest of the world. If you are unable to find a delivery rate to your Country or Zone, please contact us for a quote.

Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees. You will get a default shipping quote of £50.00 for each order placed on our website. The shipping department will then obtain an actual shipping quote from the couriers based on the size and volumetric weight of your order.  If the carriage charge is £50.00 or less then we will amend the carriage on order accordingly & process the order. If the carriage charge is over £50.00 then you will be notified of the actual price of the shipping and you will then have the option to accept or decline. If you accept payment will be debited and your order will be processed and if you decline no payment will be debited and your order will be cancelled.

Lithium Battery Products (including Electric Trolleys): For most countries outside the UK - there will be an additional shipping cost for products with LITHIUM BATTERIES. We will confirm the cost to you before processing or confirming your order - so you will have a choice whether to accept or reject this cost and cancel the order.

The delivery-recipient will be responsible for all local taxes and duties for clearing. For more information please check with your local authority for goods clearing. The delivery charges stated below have been discounted to offer you the best value when shopping with us, although there is a maximum allowance of 30 kilos per order. When the total weight of your order goes over a reasonable cost, we will contact you to either pay the difference in shipping cost or you may reduce the size of your order.

International Shipping Rates

Austria
Free on orders over £150.00£8.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Belgium
Free on orders over £150.00£9.95inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Bulgaria
Free on orders over £150.00£15.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Croatia
Free on orders over £150.00£15.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Czech Republic
Free on orders over £150.00£9.95inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Denmark
Free on orders over £150.00£9.95inclusive 25% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Estonia
Free on orders over £150.00£15.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Finland
Free on orders over £150.00£10.28inclusive 24% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
France - Corsica
Free on orders over £150.00£5.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
France - Mainland France
Free on orders over £150.00£5.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Germany
Free on orders over £150.00£5.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Gibraltar
Free on orders over £300.00£15.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Greece
Free on orders over £150.00£15.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Hungary
Free on orders over £150.00£15.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Ireland (Republic)
Free on orders over £150.00£9.95inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Italy - Mainland Italy
Free on orders over £150.00£9.95inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Italy - Sardinia
Free on orders over £150.00£9.95inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Italy - Sicily
Free on orders over £150.00£9.95inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Latvia
Free on orders over £150.00£15.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Liechtenstein
Free on orders over £300.00£15.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Lithuania
Free on orders over £150.00£15.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Luxembourg
Free on orders over £150.00£9.95inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Malta
Free on orders over £500.00£30.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Netherlands
Free on orders over £150.00£9.95inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Norway
Free on orders over £300.00£15.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Poland
Free on orders over £150.00£15.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Portugal - Azores
Free on orders over £150.00£15.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 6-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 6-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Portugal - Madeira
Free on orders over £150.00£15.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Portugal - Mainland Portugal
Free on orders over £150.00£15.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Romania
Free on orders over £150.00£15.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
San Marino
Free on orders over £300.00£12.50no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Slovakia (Slovak Republic)
Free on orders over £150.00£15.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Slovenia
Free on orders over £150.00£15.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Spain - Balearic Islands
Free on orders over £150.00£15.00inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Spain - Canary Islands
£50.00no taxes outside EU
Expect delivery on:
Average Delivery time: 4-12 Business Days.
* Delivered in 4-12 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Spain - Mainland Spain
Free on orders over £150.00£9.95inclusive 20% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Sweden
Free on orders over £150.00£9.95inclusive 25% VAT
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Switzerland
Free on orders over £300.00£15.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Please note: All Local TAXES have to be paid by you as we will not be charging VAT on your order. Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).

Please note: All Local TAXES have to be paid by you as we will not be charging VAT on your order.
Turkey
£50.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
unknown
Free on orders over £150.00£5.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Within 3-7 Business Days
Please place your order before the 3pm cut off time
* Delivered in 3-7 Business Days (Mon-Fri excluding public or bank holidays) between 8am-6pm. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Vatican City
Free on orders over £150.00£15.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
Rest of the World - Default Shipping (estimated shipping)
From £50.00


Actual shipping cost will be calculated once we receive your order based on weight and size.
* Please note: All Local TAXES have to be paid by you as we will not be charging VAT on your order. Final shipping costs will be confirmed ahead of payment. This is a default shipping rate to allow checkout.  Our team will then obtain an actual shipping quote from our courier based on the size, weight and volume of your order. You will then be notified of the actual shipping cost if different from the rate quoted during checkout. At this stage you will have the option to accept or decline. Only once you accept this will a payment will be processed on your order. If we do not hear from you within a reasonable time, we shall cancel your order.

Please note: All Local Customs and TAXES will have to be paid by you as we will not be charging VAT on your order.

 

Portugal, Italy and Spain

Please note: There may be additional surcharges for shipping to Islands and other extended areas in Spain, Portugal and Italy. We kindly advise you to check with us if your address falls in within a remote zone prior placing an order. This will prevent any additional charges and delays.

Azores, Balearic Islands, Gibraltar, Liechtenstein, Madeira, Malta, Norway, San Marino, Corsica, Sardinia, Sicily, Switzerland and Vatican City

Orders with volumetric weight of over 20 kilos may subject to a small surcharge. If this is the case then you will be contacted before dispatch to confirm and accept the surcharges.

For a special quote or rate please Contact us

Some larger orders may require two separate shipments, such as an Electric Trolley ordered along with a Golf Bag.  Our system currently does not factor in shipment size (volume) and therefore, prior to shipping the products, we will contact you to inform you of any additional shipping charges, although this is normally rare and only during instances of exceptionally high shipping costs.  You will reserve the right to amend the order to make it fit into smaller shipping batches, or cancel the order.

Shipping Couriers & Tracking Parcel


GolfOnline uses the national postal service (Royal Mail) and a range of third party couriers including Interlink, DHL, DPD and Parcel Force to deliver products to your chosen address.

How it Works:
  • Your order is dispatched from our warehouse
  • The designated courier generates a Unique Tracking Reference number for each parcel they collect from us
  • Our system will email you these tracking references and you can use them to track your parcel
  • The designated courier delivers the parcel to your address
Here are the links to the courier websites where you can track your parcel.
DPD Tracking DHL Tracking Royal Mail Tracking Yodel Tracking Parcel Force Tracking

Important Shipping Information

Here are the quick points most customers need to know

  • Most orders are delivered to your door on weekdays between 8:30am to 6:00pm. In some cases the time can be more specific, such as a morning delivery, afternoon delivery, or delivery before a certain time.
  • Most items require a signature upon delivery.
  • We do not dispatch orders on weekends and bank holidays.
  • We carry nearly all of the items in-stock as advertised on-line. However in an event when an item is not in stock, we advise customers if there would be any delay in meeting the delivery deadline. In most cases, this can add 5 to 10 days to your dispatch date. If the delay is longer than this, we will advise you so you can either choose to wait longer or you can cancel if the order is no longer convenient for you.
  • The delivery times stated here are generally accurate, but can vary by postcode and location.
  • Goods in transit are the responsibility of the courier, however you can track the delivery online through each courier's website. We normally send the tracking number upon dispatch by email or you may also find in your account against the respective order.
  • PS: All purchases of electric trolleys outside of UK are likely to incur additional shipping costs due to the COURIER SURCHARGES for batteries. We will contact you if the there are additional costs to send out electric trolleys outside of UK - where you will have the opportunity to either accept the higher shipping charges, or remove these items, or cancel the entire order. Unfortunately we cannot control this special case as these are implied by couriers are are mandatory.
Please note that delivery times stated are accurate, but not guaranteed. This is because GolfOnline use the national postal service (Royal Mail) and a range of third party couriers like Interlink, DHL, GeoPost, DPD, Parcelforce etc to deliver products to your home or work. As such, factors that influence the ability of these companies to be on time, also affect us, and occasionally, you. Previous examples include extreme weather conditions, or staff strikes or parcel sorting error at depot or if customers do not answer to the door bell within a reasonable time etc. We work closely with all of our delivery partners to ensure that such occurrences are rare and make a minimal impact on our customers. If you have any questions or suggestions, we welcome you to contact us.

We will get in touch if an item in your order is out of stock.

In the rare event when a certain item in your order has ran out of stock, (such as two customers ordering the last item at once), and we are unable to dispatch your goods to you, we shall contact you via e-mail/telephone to advise you of the situation. You will of course have the option to select a different product, choose to wait whilst we re-order from the manufacturer, or cancel your order if it is not convenient for you.


Please note that delivery times stated are accurate, and not guaranteed. This is because GolfOnline use the national postal service (Royal Mail) and a range of third party couriers like Interlink, DHL, GeoPost, DPD, Parcelforce etc to deliver products to your home or work. As such, factors that influence the ability of these companies to be on time, also affect us, and occasionally you. Previous examples include extreme weather conditions, or staff strikes or parcel sorting error at depot or when the doors are not answered within a reasonable time etc. We work closely with all of our delivery partners to ensure that such occurrences are rare and make a minimal impact on our customers. In all cases we cannot be held responsible or liable for any delays in delivery. Where an express shipping charge was paid at time of ordering and the delivery has failed to arrive within the promised time, we will of course review case and decide to refund this shipping amount paid on a case by case basis.

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