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Our delivery services


United Kingdom Shipping Rates

Mainland UK *

* Please note that our system will automatically present you with the possible shipping options and rates that we can offer to your address and zone. 

Delivery Time Cost
WE USE LIVE SHIPPING RATES * Available options and costs are presented during checkout Calculated at Checkout
Click & Collect (Order online and collect from our address) After you place your order, you will be notified by email as soon as it ready for collection FREE
* SHIPPING RATES are automatically calculated during checkout. You can get a quote once an item is in your basket. As costs vary based on parcel size, volume, address and other factors - we can only provide an accurate cost once you login or provide your address. All this is presented before confirming your order so you can see an accurate final total for the service selected.

Scottish Highlands and Isles / Special Postcode Zones (automatically calculated during checkout)

* Please note our system will automatically match your address to the available shipping rates and options. All rates are dependent on the respective courier and the rates/options they provide in that geographic area.

 


 Delivery Time Cost
Standard Shipping  3-8 Business days £6
FREE OVER £150

Northern Ireland

(The Isles and Republic of Ireland excluded, see tables below) * Please note our system will automatically match your address to the available shipping rates and options. All rates are dependent on the respective courier and the rates/options they provide in that geographic area.

Delivery Time Cost
All Orders  3-8 working days £6
FREE OVER £150

Channel Islands (including Jersey, Guernsey and the British Isles).

* Please note our system will automatically match your address to the available shipping rates and options. All rates are dependent on the respective courier and the rates/options they provide in that geographic area.

Delivery Time Cost
All Orders 3-8 working days £9.95

BFPO (British Forces Addresses)


 Delivery Time Cost
All Orders 3-9 working days £9.95

If your BFPO address is outside the EU then we can ship your goods free of VAT. To remove the VAT charge from your order, simply enter the following comments in box during checkout: "PLEASE REMOVE VAT AS SHIPPING OUTSIDE EU". If it is not obvious from the delivery address that the destination is outside the EU then we will require a copy of a VAT Exemption form (form will be emailed upon request) signed by your Commanding Officer.

International Shipping Rates

Our Worldwide delivery service includes:

  • Most European Countries
  • USA
  • Australia
  • Rest of the World
The average delivery time for Europe is 5-8 business days and 10-15 business days for the rest of the world. If you are unable to find a delivery rate to your Country or Zone, please contact us for a quote.

Unfortunately due to increased taxation on goods following the UK's exit from the European Union we are no longer able to ship orders with a total value of less than £150 to the following destinations: Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Poland, Portugal, Romania, Slovakia (Slovak Republic), Slovenia, Spain, Sweden.


Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees. You will get a default shipping quote of £50.00 for each order placed on our website. Once we receive the order & review the weight & volume of the order, if the carriage charge is £50.00 or less then we will amend the carriage on order accordingly & process the order. If the carriage charge is over £50.00 then you will be notified of the actual price of the shipping and you will then have the option to accept or decline. If you accept payment will be debited and your order will be processed and if you decline no payment will be debited and your order will be cancelled.


Lithium Battery Products (including Electric Trolleys): For most countries outside the UK - there will be an additional shipping cost for products with LITHIUM BATTERIES. We will confirm the cost to you before processing or confirming your order - so you will have a choice whether to accept or reject this cost and cancel the order.


The delivery-recipient will be responsible for all local taxes and duties for clearing. For more information please check with your local authority for goods clearing. The delivery charges stated below have been discounted to offer you the best value when shopping with us, although there is a maximum allowance of 30 kilos per order. When the total weight of your order goes over a reasonable cost, we will contact you to either pay the difference in shipping cost or you may reduce the size of your order. 

Click & Collect (or arrange own courier)

We offer a free Click & Collect service for customers who prefer to arrange their own courier or collect their items from our premises. Please note that if you choose Click & Collect from our warehouse, you must appoint an authorised export courier registered for UK exports for VAT purposes. You need to provide full courier details to ensure compliance with UK Revenue and Customs office (HMRC) requirements. Failure to do so will result in the addition of UK VAT.To use Click & Collect, select the option during checkout, and there will be no shipping costs.

We will email you when your order is ready for collection. Please bring valid ID and any necessary information if using a third-party agent for collection. After collection, we are not responsible for any breakages, damages, or loss of items. Please inspect the items upon collection to address any issues. This policy does not affect your statutory rights and warranties on our products.

International Shipping Rates

Austria
£10.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).

Please note due to BREXIT we no longer charge VAT for the goods shipped outside the UK. For all DAP (Delivery At Place) services you will have to pay all Local Taxes, Duties and Clearing charges directly to the courier before delivery to you. When we have a Delivery Duty Paid (DDP) service you will have an option to PRE-PAY all these charges upfront.
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Belgium
£10.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 10-20 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).

Please note due to BREXIT we no longer charge VAT for the goods shipped outside the UK. For all DAP (Delivery At Place) services you will have to pay all Local Taxes, Duties and Clearing charges directly to the courier before delivery to you. When we have a Delivery Duty Paid (DDP) service you will have an option to PRE-PAY all these charges upfront.
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Bulgaria
£12.50no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).

Please note due to BREXIT we no longer charge VAT for the goods shipped outside the UK. For all DAP (Delivery At Place) services you will have to pay all Local Taxes, Duties and Clearing charges directly to the courier before delivery to you. When we have a Delivery Duty Paid (DDP) service you will have an option to PRE-PAY all these charges upfront.
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Croatia
£12.50no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).

Please note due to BREXIT we no longer charge VAT for the goods shipped outside the UK. For all DAP (Delivery At Place) services you will have to pay all Local Taxes, Duties and Clearing charges directly to the courier before delivery to you. When we have a Delivery Duty Paid (DDP) service you will have an option to PRE-PAY all these charges upfront.
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Czech Republic
£10.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).

Please note due to BREXIT we no longer charge VAT for the goods shipped outside the UK. For all DAP (Delivery At Place) services you will have to pay all Local Taxes, Duties and Clearing charges directly to the courier before delivery to you. When we have a Delivery Duty Paid (DDP) service you will have an option to PRE-PAY all these charges upfront.
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Denmark
£10.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).

Please note due to BREXIT we no longer charge VAT for the goods shipped outside the UK. For all DAP (Delivery At Place) services you will have to pay all Local Taxes, Duties and Clearing charges directly to the courier before delivery to you. When we have a Delivery Duty Paid (DDP) service you will have an option to PRE-PAY all these charges upfront.
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Estonia
£20.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).

Please note due to BREXIT we no longer charge VAT for the goods shipped outside the UK. For all DAP (Delivery At Place) services you will have to pay all Local Taxes, Duties and Clearing charges directly to the courier before delivery to you. When we have a Delivery Duty Paid (DDP) service you will have an option to PRE-PAY all these charges upfront.
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Finland
£10.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).

Please note due to BREXIT we no longer charge VAT for the goods shipped outside the UK. For all DAP (Delivery At Place) services you will have to pay all Local Taxes, Duties and Clearing charges directly to the courier before delivery to you. When we have a Delivery Duty Paid (DDP) service you will have an option to PRE-PAY all these charges upfront.
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
France - Mainland France
£10.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).

Please note due to BREXIT we no longer charge VAT for the goods shipped outside the UK. For all DAP (Delivery At Place) services you will have to pay all Local Taxes, Duties and Clearing charges directly to the courier before delivery to you. When we have a Delivery Duty Paid (DDP) service you will have an option to PRE-PAY all these charges upfront.
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Germany
£10.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).

Please note due to BREXIT we no longer charge VAT for the goods shipped outside the UK. For all DAP (Delivery At Place) services you will have to pay all Local Taxes, Duties and Clearing charges directly to the courier before delivery to you. When we have a Delivery Duty Paid (DDP) service you will have an option to PRE-PAY all these charges upfront.
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Gibraltar
£25.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Greece
£12.50no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).

Please note due to BREXIT we no longer charge VAT for the goods shipped outside the UK. For all DAP (Delivery At Place) services you will have to pay all Local Taxes, Duties and Clearing charges directly to the courier before delivery to you. When we have a Delivery Duty Paid (DDP) service you will have an option to PRE-PAY all these charges upfront.
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Hungary
£12.50no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).

Please note due to BREXIT we no longer charge VAT for the goods shipped outside the UK. For all DAP (Delivery At Place) services you will have to pay all Local Taxes, Duties and Clearing charges directly to the courier before delivery to you. When we have a Delivery Duty Paid (DDP) service you will have an option to PRE-PAY all these charges upfront.
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Ireland (Republic)
£10.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).

Please note due to BREXIT we no longer charge VAT for the goods shipped outside the UK. For all DAP (Delivery At Place) services you will have to pay all Local Taxes, Duties and Clearing charges directly to the courier before delivery to you. When we have a Delivery Duty Paid (DDP) service you will have an option to PRE-PAY all these charges upfront.
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Italy - Mainland Italy
£10.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).

Please note due to BREXIT we no longer charge VAT for the goods shipped outside the UK. For all DAP (Delivery At Place) services you will have to pay all Local Taxes, Duties and Clearing charges directly to the courier before delivery to you. When we have a Delivery Duty Paid (DDP) service you will have an option to PRE-PAY all these charges upfront.
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Italy - Sardinia
£10.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).

Please note due to BREXIT we no longer charge VAT for the goods shipped outside the UK. For all DAP (Delivery At Place) services you will have to pay all Local Taxes, Duties and Clearing charges directly to the courier before delivery to you. When we have a Delivery Duty Paid (DDP) service you will have an option to PRE-PAY all these charges upfront.
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Italy - Sicily
£10.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).

Please note due to BREXIT we no longer charge VAT for the goods shipped outside the UK. For all DAP (Delivery At Place) services you will have to pay all Local Taxes, Duties and Clearing charges directly to the courier before delivery to you. When we have a Delivery Duty Paid (DDP) service you will have an option to PRE-PAY all these charges upfront.
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Latvia
£12.50no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).

Please note due to BREXIT we no longer charge VAT for the goods shipped outside the UK. For all DAP (Delivery At Place) services you will have to pay all Local Taxes, Duties and Clearing charges directly to the courier before delivery to you. When we have a Delivery Duty Paid (DDP) service you will have an option to PRE-PAY all these charges upfront.
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Lithuania
£12.50no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).

Please note due to BREXIT we no longer charge VAT for the goods shipped outside the UK. For all DAP (Delivery At Place) services you will have to pay all Local Taxes, Duties and Clearing charges directly to the courier before delivery to you. When we have a Delivery Duty Paid (DDP) service you will have an option to PRE-PAY all these charges upfront.
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Luxembourg
£10.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).

Please note due to BREXIT we no longer charge VAT for the goods shipped outside the UK. For all DAP (Delivery At Place) services you will have to pay all Local Taxes, Duties and Clearing charges directly to the courier before delivery to you. When we have a Delivery Duty Paid (DDP) service you will have an option to PRE-PAY all these charges upfront.
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Monaco
£15.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Please note: All Local TAXES have to be paid by you as we will not be charging VAT on your order. Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).

Please note: All Local TAXES have to be paid by you as we will not be charging VAT on your order.
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Netherlands
£10.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 10-20 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).

Please note due to BREXIT we no longer charge VAT for the goods shipped outside the UK. For all DAP (Delivery At Place) services you will have to pay all Local Taxes, Duties and Clearing charges directly to the courier before delivery to you. When we have a Delivery Duty Paid (DDP) service you will have an option to PRE-PAY all these charges upfront.
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Norway
£15.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Poland
£12.50no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).

Please note due to BREXIT we no longer charge VAT for the goods shipped outside the UK. For all DAP (Delivery At Place) services you will have to pay all Local Taxes, Duties and Clearing charges directly to the courier before delivery to you. When we have a Delivery Duty Paid (DDP) service you will have an option to PRE-PAY all these charges upfront.
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Portugal - Mainland Portugal
£12.50no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).

Please note due to BREXIT we no longer charge VAT for the goods shipped outside the UK. For all DAP (Delivery At Place) services you will have to pay all Local Taxes, Duties and Clearing charges directly to the courier before delivery to you. When we have a Delivery Duty Paid (DDP) service you will have an option to PRE-PAY all these charges upfront.
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Romania
£12.50no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).

Please note due to BREXIT we no longer charge VAT for the goods shipped outside the UK. For all DAP (Delivery At Place) services you will have to pay all Local Taxes, Duties and Clearing charges directly to the courier before delivery to you. When we have a Delivery Duty Paid (DDP) service you will have an option to PRE-PAY all these charges upfront.
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Slovakia (Slovak Republic)
£12.50no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).

Please note due to BREXIT we no longer charge VAT for the goods shipped outside the UK. For all DAP (Delivery At Place) services you will have to pay all Local Taxes, Duties and Clearing charges directly to the courier before delivery to you. When we have a Delivery Duty Paid (DDP) service you will have an option to PRE-PAY all these charges upfront.
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Slovenia
£12.50no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).

Please note due to BREXIT we no longer charge VAT for the goods shipped outside the UK. For all DAP (Delivery At Place) services you will have to pay all Local Taxes, Duties and Clearing charges directly to the courier before delivery to you. When we have a Delivery Duty Paid (DDP) service you will have an option to PRE-PAY all these charges upfront.
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Spain - Mainland Spain
£10.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).

Please note due to BREXIT we no longer charge VAT for the goods shipped outside the UK. For all DAP (Delivery At Place) services you will have to pay all Local Taxes, Duties and Clearing charges directly to the courier before delivery to you. When we have a Delivery Duty Paid (DDP) service you will have an option to PRE-PAY all these charges upfront.
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Sweden
£10.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 15-20 Business Days
Please place your order before the 3pm cut off time
* Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).

Please note due to BREXIT we no longer charge VAT for the goods shipped outside the UK. For all DAP (Delivery At Place) services you will have to pay all Local Taxes, Duties and Clearing charges directly to the courier before delivery to you. When we have a Delivery Duty Paid (DDP) service you will have an option to PRE-PAY all these charges upfront.
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Switzerland
£15.00no taxes outside EU
Expect delivery on: Mondays to Fridays (8am-6pm)
Average Delivery time: 4-9 Business Days
Please place your order before the 3pm cut off time
* Please note: All Local TAXES have to be paid by you as we will not be charging VAT on your order. Delivered in 4-9 business days. Normally delivered on weekdays (Mon-Fri excluding public or bank holidays).

Please note: All Local TAXES have to be paid by you as we will not be charging VAT on your order.
* Please note: All orders shipped outside the European Union (EU) will automatically be exempt from United Kingdom / EU taxes and VAT. However, you may incur local duties, taxes, brokerage and clearing fees.
Rest of the World - Custom Shipping Quote (Starting from £100)
From £100.00


Actual shipping cost will be calculated once we receive your order based on weight and size.
* Please Note: You are responsible for any local taxes, as VAT is not included in your order. Final shipping costs will be confirmed via email before payment is processed. This option enables you to proceed to checkout with an initial shipping rate of £100. Following this, our team will calculate a custom shipping quote based on the size, weight, and volume of your order. You'll then receive an email notification with the actual shipping cost. At this point, you have the option to accept or decline the final quote. Payment will only be processed once you confirm acceptance. If we don't hear back from you within a reasonable time frame, your order will be cancelled.

Please Note: All Local Customs and Taxes are your responsibility, as we do not charge VAT on your order.

 

Portugal, Italy and Spain

Please note: There may be additional surcharges for shipping to Islands and other extended areas in Spain, Portugal and Italy. We kindly advise you to check with us if your address falls in within a remote zone prior placing an order. This will prevent any additional charges and delays.

Azores, Balearic Islands, Gibraltar, Liechtenstein, Madeira, Malta, Norway, San Marino, Corsica, Sardinia, Sicily, Switzerland and Vatican City

Orders with volumetric weight of over 20 kilos may subject to a small surcharge. If this is the case then you will be contacted before dispatch to confirm and accept the surcharges.

For a special quote or rate please Contact us

Some larger orders may require two separate shipments, such as an Electric Trolley ordered along with a Golf Bag.  Our system currently does not factor in shipment size (volume) and therefore, prior to shipping the products, we will contact you to inform you of any additional shipping charges, although this is normally rare and only during instances of exceptionally high shipping costs.  You will reserve the right to amend the order to make it fit into smaller shipping batches, or cancel the order.

Shipping Couriers & Tracking Parcel


GolfOnline uses the national postal service (Royal Mail) and a range of third party couriers including Interlink, DHL, DPD and Parcel Force to deliver products to your chosen address.

How it Works:
  • Your order is dispatched from our warehouse
  • The designated courier generates a Unique Tracking Reference number for each parcel they collect from us
  • Our system will email you these tracking references and you can use them to track your parcel
  • The designated courier delivers the parcel to your address
COVID-19 Update (as of March 2020)

At present due to the COVID-19 crisis many services and processes are affected. In nearly all cases all couriers do not require a SIGNATURE anymore - as they will simply ring the bell and leave. If no one is at the address then the driver takes the responsibility to place the item in a secure manner, take a photo and their GPS location is also tracked. We thank you for your kind patience and understanding in accepting these delivery conditions. 


 Here are the links to the courier websites where you can track your parcel.
DPD Tracking DHL Tracking Royal Mail Tracking Parcel Force Tracking

Important Shipping Information

Here are the quick points most customers need to know

  • Most orders are delivered to your door on weekdays between 8:30am to 6:00pm. In some cases, the time can be more specific such as a morning delivery, afternoon delivery, or delivery before a certain time.
  • Shipping costs are non-refundable (unless we have made an error)
  • Some items require a signature upon delivery however most are now covered under the COVID-19 exceptions and conditions.
  • We do not dispatch or process orders on weekends and bank holidays.
  • Click & Collect orders are only available for collection during our operating hours after you receive an email confirmation stating that your order is ready.
  • We carry nearly all of the items in-stock as advertised online. However, in the event an item is not in stock, we will advise customers of any delay in meeting the delivery deadline. In most cases, this will add 5 to 10 days to your dispatch date. If the delay is longer than this, we will advise you and you can then either choose to wait longer or cancel the order if it is no longer convenient for you.
  • The delivery times stated here are generally accurate but can vary by postcode and location.
  • Goods in transit are the responsibility of the courier, however you can track the delivery online through each courier's website. We also will normally send the tracking number upon dispatch to you by email or you may also find it in your account relating to the respective order number.
  • Please be aware: All purchases of electric trolleys outside of the UK are likely to incur additional shipping costs due to COURIER SURCHARGES for batteries. We will contact you if there are additional costs to sending electric trolleys outside of the UK. If this is the case, you will have the opportunity to 1. accept the higher shipping charges, 2. remove these items, or 3. cancel the entire order. Unfortunately, we cannot control these special cases as the additional costs are implemented by third-party couriers and are mandatory.
Please note that delivery times stated are accurate, but never guaranteed due to various reasons outside of our control.
This is because GolfOnline use a range of third-party couriers such RoyalMail, DHL, DPD and Parcelforce to deliver products to your home or work. As such, factors that influence the ability of these companies to be on time, also affect us, and occasionally, you. Previous examples include extreme weather conditions, staff strikes, parcel sorting errors at depots or if customers do not answer the doorbell within a reasonable time frame. We work closely with all our delivery partners to ensure that such occurrences are rare and make a minimal impact on our customers. But if you have any questions or suggestions, we welcome you to contact us.

We will get in touch if an item in your order is out of stock.

In the rare event when a certain item in your order is in fact out of stock, (such as two customers ordering the last item at once), and we are unable to dispatch your goods to you, we will contact you via e-mail/telephone to advise you of the situation. You will always be given the option to 1. select a different product, 2. wait whilst we re-order from the manufacturer, or 3. cancel your order if it is no longer convenient for you.

Please note that delivery times stated are accurate, and not guaranteed. This is because GolfOnline use the national postal service (Royal Mail) and a range of third party couriers like Interlink, DHL, GeoPost, DPD, Parcel etc to deliver products to your home or work. As such, factors that influence the ability of these companies to be on time, also affect us, and occasionally you. Previous examples include extreme weather conditions, or staff strikes or parcel sorting error at depot or when the doors are not answered within a reasonable time etc. We work closely with all of our delivery partners to ensure that such occurrences are rare and make a minimal impact on our customers. In all cases we cannot be held responsible or liable for any delays in delivery. Where an express shipping charge was paid at time of ordering and the delivery has failed to arrive within the promised time, we will of course review case and decide to refund this shipping amount paid on a case by case basis.

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