A little about us
Thanks for stopping by to find out more about GolfOnline. Our company is made up of passionate golfers, web coders and retail specialists. Since 2000, we have been building GolfOnline into one of Europe's largest and most trusted websites. In 2010 we also opened our doors to physical retail with our flagship London golf shop, GolfInstore. Today, our amazing community of customers and partners continue to support our growth, evident in our #1 ranking on TrustPilot in the Golf Category.
Our history and passion for Golf
GolfOnline has been online since 2000, originally with three golf stores around North West London and Basildon. By being a part of the first e-commerce revolution, we learned quickly that the same retail rules of in depth knowledge and great customer service still apply. Since then, we have changed premises three times thanks to amazing customer loyalty and a lot of passionate work from our staff. Today, we have a team of over 20 colleagues working at our London headquarters and warehouse depot, plus an additional 15 staff in our pro-stores.
All of our customer contact team play golf, ranging from former brand representatives, to current PGA coaches. We allow all of our staff an opportunity to test product samples, ensuring as much first hand knowledge as possible for our customers to query.
Our Stores and Staff
Even though our core business is online, we love face-to-face contact with our customers and talking golf with people that are passionate about the sport. This led us to the decision to open our own retail space – GolfInstore. Here, we can review products with our customers, discuss their needs in detail or just talk about the latest tour performances over a cup of coffee.
Today, our store is a hub for London's golfing community who love to try out all the latest in Golf hardware and clothing. We also have a GolfInStore shop at Oxford's Hadden Hill Golf Course, where you can browse or collect orders that have been made online with us.
You can visit us on your visit to London, as we have a retail store in Stanmore, Middlesex London.
GolfInstore, 506-508 Honeypot Lane, Stanmore HA7 1JS (Monday - Saturday 9am - 5pm).
Why our customers choose us
At GolfOnline, we pride ourselves on offering all our customers a world-class service. You are always our top priority, so if you encounter any problem, we want to help resolve it. Here’s a small taste of what you can expect during your GolfOnline experience:
- Help with product choices and warranty support
- Manufacturer videos plus internally produced pro-videos and reviews to ensure you get the best look at a product before you spend a penny
- Live stock availability
- Custom size ordering direct from the manufacturer (such as XXL and tailored items)
- Great shipping rates across the UK, Europe and the rest of the world