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We do not ship outside United Kingdom. Please do not add product to basket as we will not be able to send this order and hence product will be removed from basket.
The manufacturer's warranty covers purchases within the UK and Ireland only. Customers who purchase this battery from outside the UK & Ireland will not be covered by ANY Warranty. Faulty or failed Lithium battery cannot be transported by couriers as per their regulation. This effectively means that buying a lithium battery from another country completely defeats the offered warranty in the other country because it cannot be invoked. Hence we do not offer any warranty outside of UK on Lithium Batteries.
Also note that as the product is being sold from a UK retailer, it will come with a UK Charger lead. If you want to use it in Europe you will need to have the correct European Adaptor to charge the battery.
Motocaddy Lithium Warranty (valid for sales from 01/01/17)
The Motocaddy Lithium battery and charger are both covered by a full 24-month warranty from the date of purchase. In addition to the standard 24-month warranty, Motocaddy now offer a 5-year warranty (additional 3-years) on the battery (this excludes the charger). Both the standard and 5-year warranties only cover purchases made in the UK and Republic of Ireland, for use in the UK and Republic of Ireland.
In order to qualify for the 5-year warranty (additional 3-years) the battery must be registered online using the relevant Battery Warranty Registration form within 45 days of purchase.
The warranty covers manufacturing defects that occur during normal use. Any breakage caused by accidental damage or as a result of abuse or misuse or commercial use is not covered. Motocaddy warrant that all LiFePO4 Lithium batteries will retain 75% of the original rated capacity (Wh).
Any repairs or replacements made without charge do not carry a new warranty beyond that of the original purchase. The warranties contained herein are offered as an extra benefit and do not affect your statutory rights as a consumer. We reserve the right to request a proof of purchase. We also reserve the right depending on location to charge for shipping on any new replacement battery and this will be at our discretion at the time of replacement.
Motocaddy Lithium Batteries are subject to the standard Motocaddy warranty terms & conditions.